服务型制造中基于本体的产品延伸服务建模  

Modeling product extension services based on ontology in service-oriented manufacturing

作　　者：沈瑾[1] 

机构地区：[1]上海电机学院商学院,上海201306

出　　处：《现代制造工程》2015年第9期20-26,共7页Modern Manufacturing Engineering

基　　金：国家自然科学基金项目(71401099);教育部人文社会科学研究青年基金项目(13YJC630129);上海高校青年教师培养资助计划项目(ZZSDJ13003);上海电机学院重点学科建设项目(10XKJ01)

摘　　要：产品延伸服务是服务型制造企业向客户提供的各种服务中最为基本且重要的一种服务形式。对产品延伸服务中存在的大量知识进行管理能够有效地提高服务质量,增强企业核心竞争力。针对由语义差异和冲突引发的不同服务参与者与系统之间运用产品延伸服务知识的困难,建立了产品延伸服务本体(PESO)模型,并采用OWL本体标记语言精确定义其语法和形式化语义。最后,通过打印机产品延伸服务案例验证了所建本体的可行性。Product extension services are the fundamental ones among different kinds of services that service-oriented manufactur- ers provide to their customers. Since there are a large number of knowledge exist in product extension services, knowledge man- agement becomes quite important in order to effectively improve the service quality and enhance the core competitiveness of the company. To deal with the difficulties in utilizing service knowledge caused by the semantic differences and conflicts among vari- ous participants and heterogeneous systems,an ontology-based model of Product Extension Services Ontology （PESO） is devel- oped. Then, the precise syntax and formal semantics of PESO is defined by OWL language. Finally, a case in a printer manufactur- er is illustrated to demonstrate the feasibility of the model.

关 键 词：本体建模 产品延伸服务 OWL本体标记语言 

分 类 号：C939[经济管理—管理学] TP3-05[自动化与计算机技术—计算机科学与技术]