邵晓军与斯堪尼亚的不解之缘  

Shao Xiaojun Got Hooked on Scania When He Was Born

作　　者：韩超[1] 

机构地区：[1]《商用汽车》编辑部

出　　处：《商用汽车》2015年第9期72-73,共2页Commercial Vehicle

摘　　要：＂从用户到经销商,我更能了解中国用户的需求,我可以根据中国运营商需求制定出更有针对性的服务协议,提高用户满意度,这与斯堪尼亚的服务理念完美契合。＂1965年,斯堪尼亚卡车首次进入中国市场,恰巧他也在这一年出生。上海瑞宝重车公司总经理邵晓军笑着告诉记者：＂伴随着斯堪尼亚在华发展50年,我也步入到了‘知天命’的年纪。回首以往,从用户到经销商。Shao Xiaojun is one of the Scania dealers in China, who got hooked on Scania since the day he was born. Now he is in the age when he knew what were the biddings of heaven, accompanying the 50-year development of Scania in China. Looking back his business experiences, though he changed his status from customers to dealers, he never changed his passion for Scania.

关 键 词：斯堪尼亚 中国用户 用户满意度 服务协议 服务理念 中国市场 经销商 运营商 

分 类 号：U469.2[机械工程—车辆工程]