基于过程挖掘的移动端软件可用性评估研究  

Usability evaluation of mobile phone software based on process mining

作　　者：张虹[1] 华礼娴 林涛[1] 余钱[1] 

机构地区：[1]四川大学计算机学院,成都610065 [2]四川大学图书馆,成都610065

出　　处：《计算机应用研究》2015年第12期3693-3696,共4页Application Research of Computers

基　　金：四川省科技支撑资助项目(2013GZX0138;2012GZ0091);四川省青年基金启动资助项目

摘　　要：为了对移动端的软件进行自动化可用性评估,以改进软件的界面设计和交互方式,介绍了过程挖掘的相关概念、应用流程以及相应的算法;通过使用过程挖掘算法自动地挖掘出用户行为模型并将其可视化,再对行为模型与期望模型进行一致性分析,推断出可能出现可用性问题的地方。同时结合实验者的反馈意见验证分析结果,可对软件提出可用性方面的改进意见。For the purpose of doing automating usability evaluation for mobile phone software, and improving its interface design and interactive style, this paper introduced process mining and applied its related algorithms to automatically mine the user behavior model from the procedure of interacting with software and visualize it. After conducting conformance analysis between behavior model and expected model, the result could discover where possible usability problems occured. By combining the feedback from users, designer can get advisable suggestions about solving the usability problems of the software.

关 键 词：自动化可用性评估 过程挖掘 PETRI网 因果网 

分 类 号：TP311.5[自动化与计算机技术—计算机软件与理论]