卫生行风第三方评价及其在医院管理中的运用  

APPLICATION OF THIRD-PARTY EVALUATION OF HEALTH SERVICE ETHOS IN HOSPITAL MANAGEMENT

作　　者：胥小玲 

机构地区：[1]南京市胸科医院/东南大学医学院附属南京胸科医院,江苏南京210029

出　　处：《现代医院》2015年第11期82-83,87,共3页Modern Hospitals

摘　　要：引入卫生行风第三方评价模式,为医院持续改进服务质量、提升服务水平提供了更加全面、客观、公正的信息,推进了医院管理科学化、规范化,以期达到促进行风建设与提高医疗质量同步进行,最终实现人民群众满意的目标。Third -party evaluation mode is introduced into health service evaluating criterion. The new feature provides information that is more comprehensive, more objective and much fairer, successively improving service quality and leveling up service standard. Hence hospital management is standardized and also modified in a more scientific way in order to perfect industry style construction and medical treatment quality simultaneously, and ultimately satisfy our customers.

关 键 词：卫生行风 第三方评价 医院管理 运用 

分 类 号：R197.32[医药卫生—卫生事业管理]