政府舆情危机应对的短板及解决路径——以天津港爆炸事故后政府新闻发布会为例  

The Weakness of Government's Countermeasures to Public Opinion Crisis and Its Solutions——A Case Study of the 10 Press Conferences held by government in Tianjin Explosion

作　　者：肖峰[1] 郭傲寒 

机构地区：[1]中国地质大学艺术与传媒学院,湖北武汉430074

出　　处：《武陵学刊》2015年第6期119-123,共5页Journal of Wuling

基　　金：教育部人文社会科学青年基金项目"基于生态价值观的废弃矿区景观再生设计研究"(15YJC760057);中国地质大学(武汉)马克思主义研究与学科建设计划资助项目"马克思主义新闻观与网络时代舆论引导艺术研究"(MY1010)

摘　　要：天津港"8·12"特别重大火灾爆炸事故的发生,暴露出政府多部门的失察和监管不力,也暴露出政府部门舆情危机应对的短板:权威信息公布不及时、信息公开不完全、涉事主体回应态度不诚恳、焦点性问题回应不确定。对天津港"8·12"重大火灾爆炸事故中新闻发布会屡屡产生次生舆情的成因的分析,有助于形成合理有效的政府舆情危机应对策略。On August 12th, A devastating fire and explosion occurred in the Chinese Port of Tianjin,which not only exposed the government departments＇ lack of oversight and supervision but also their weakness in dealing with public opinion crisis. The weakness includes not-in-time authoritative information release, incomplete information disclosure, insincere attitude of involved parts and uncertain response to focus problems. Analyzing the causes of the secondary public opinion crisis from government press conferences in the event of Tianjin Port explosion is helpful for forming reasonable and effective countermeasures of nublic opinion crisis.

关 键 词：舆情危机 新闻发布会 天津港爆炸事故 

分 类 号：G206.2[文化科学—传播学]