自由裁量、标准化与治道变革——以杭州市上城区为例  

Discretion, Standardization and Governance Transitions:A Case Research Based on Shangcheng District of Hangzhou

作　　者：王猛[1] 毛寿龙[1] 

机构地区：[1]中国人民大学,北京100872

出　　处：《上海行政学院学报》2016年第1期58-68,共11页The Journal of Shanghai Administration Institute

基　　金：中国人民大学2015年度拔尖创新人才培育资助计划成果

摘　　要：自由裁量作为基层官僚与现代行政的基本特征,在学术研究和行政实践中受到非常多的关注。但既有研究并未能就基层官僚的自由裁量问题构建一个相对完整的系统理论体系。一方面,已有研究很少关注横向政府部门间在职能模糊和职责交叉情况下的自由裁量问题;另一方面,信息技术如何影响街头官僚角色及其自由裁量权则讨论得并不充分,且缺乏深度的经验研究。本文以公民和基层官僚的需求为动力机制,构建了在信息化社会下思考信息技术、现代管理手段、自由裁量、政府管理和公共服务的理论框架,并以杭州上城区政府管理和公共服务标准化为案例对其进行论证,讨论了信息技术和现代管理手段的结合对规范自由裁量和推进治道变革具有的重要意义。As the basic feature of street-level bureaucrats and modern administration, discretion has attracted much attention in a- cademic research and administration practice. But the previous researches haven＇t built a relatively complete theory system of street-level bureaucrat＇s discretion. On the one hand, these researches just pay a little attention to the discretion under the condition of fuzzy func- tions and overlapping responsibilities between horizontal departments. On the other hand, the question of how information technology in- fluences the role and discretion of street-level bureaucrat has not been fully discussed, and a deep empirical research was absent. This research takes the demands of citizens and street-level bureaucrats as the driving mechanism, constructs a theory framework to ponder information technology, modern management means, discretion, government management and public service, and then expounds and proves the framework by using the case of standardization of government management and public service in Shangcheng district, Hang Zhou. Besides, the significance of the combination of information technology and modern management means for regulating discretion and promoting governance transitions also has been discussed.

关 键 词：自由裁量 街头官僚 标准化 治道变革 

分 类 号：D630.1[政治法律—政治学]