病房巡视流程在新入职护士护理工作中的应用  

Application of Ward Inspection Procedure in the Nursing Work of Newly Recruited Nurses

作　　者：耿秀霞 张慧娟[1] 

机构地区：[1]泰州市第四人民医院内科,江苏泰州225300

出　　处：《泰州职业技术学院学报》2015年第6期57-59,共3页Journal of Taizhou Polytechnic College

摘　　要：目的规范病房巡视的护理流程,并探讨该护理流程在新入职护士临床工作中应用的有效性。方法将2013年7月入职的66名护士作为对照组,2014年7月入职的59名护士为实验组,比较2013年8月~2014年7月期间的对照组与2014年8月~2015年7月期间的实验组,2组护士在病房巡视工作中护理缺陷的发生率、病人满意度、医生对护理工作满意度。结果实验组规范病房巡视流程后,新入职护士了解巡视内容及流程,对实际工作有较好的指导意义。实验组较对照组护理缺陷发生率为1（1.7%）：9（13.64%）明显降低;而实验组较对照组病人满意度98.41%：90.91%;医生对护理工作满意度为99.02%：95.60%,均有明显提高,差异有统计学意义,P〈0.05。结论规范病房巡视流程,能为患者提供有效和安全的护理,可明显降低护理缺陷发生率,提高护理服务质量和患者及医生对护理工作的满意度。Objective To standardize the nursing procedure and to explore the effectiveness of the nursing pro- cess in the clinical work of new nurses. Methods 66 nurses who had been recruited in July 2013 were taken as control group, 59 nurses who had been recruited in July 2014 were taken as the experimental group. The incidence rate, patient satisfaction and satisfaction of nursing care in the two groups were compared with the nursing care in the ward. Results New recruits nurses to understand the inspection content and process, had a better guiding significance in the actual work. In the experimental group, the incidence rate of nursing defects was 1 （1.7%）： 9 （13.64%） was significantly lower than that in control group, The Patient satisfaction in the ex- perimental group and the control group were 98.41%：90.91%. The satisfaction degree of nursing work was 99.02%：95.60% , The difference was statistically significant. P〈0.05. Conclusion Standardized ward inspection process, to provide effective and safe nursing care for patients, to significantly reduce the incidence of nursing defects, to improve the quality of nursing service, and to improve the satisfaction of nursing work.

关 键 词：新入职护士 病房巡视流程 护理质量 满意度 

分 类 号：R472[医药卫生—护理学]