文化融合在医院托管工作中的作用分析  

Analysis the role of cultural integration in hospital entrustment

作　　者：梁锦军[1] 朱嘉龙[1] 熊勇[1] 聂敬凤[1] 吉芃[1] 全柯华 

机构地区：[1]武汉大学人民医院,430060

出　　处：《中华医院管理杂志》2016年第2期155-157,共3页Chinese Journal of Hospital Administration

基　　金：湖北省科技支撑计划（2014BDF024）

摘　　要：在托管模式下，不可避免地存在医院文化磨合和冲突，作为存在文化差异的两家医院，文化融合是处理这种冲突的最佳方式。武汉大学人民医院（湖北省人民医院）直接托管汉川市人民医院，并实行管理委员会领导下的院长负责制。通过文化融合的方式实现了对汉川医院的文化重塑，省人民医院打造以发展为核心、科学管理为抓手、以员工为根本、以技术提升为基础、以病人为导向的托管文化；文化融合较好地推进医院托管工作的纵深发展，使差异和冲突变成渗透与融合，汉川医院的管理水平和服务质量得以全面提升。Hospital entrustment will incur cultural conflicts, which calls for cultural integration as the best means to ease such frictions and conflicts between two hospitals of cultural difference. Renmin Hospital of Wuhan University （Hubei general hospital） directly hosted Hanchuan people＇s hospital, and implemented the president responsibility system under the leadership of the management committee. By means of cultural integration to reshape Hanchuan hospital culture, Hubei general hospital has rebuilt the latter＇s culture. Such reshaping features the following： development as the core, scientific management as the breakthrough, employees as the center, technology upgrade as the basis, and patients service as the direction. Cultural integration has furthered development of the hospital entrusted, and turned frictions and conflicts into infiltration and integration. As a result, Hanchuan hospital is upgraded in general in terms of management and service quality.

关 键 词：文化融合 医院托管 医院文化 

分 类 号：R197.32[医药卫生—卫生事业管理]