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作 者:王进
出 处:《经济研究导刊》2016年第2期113-113,120,共2页Economic Research Guide
摘 要:出租车作为游客出行的重要交通工具,在提供优质服务、展示城市形象等方面至关重要。出租汽车行业关乎百姓的切身利益和城市的服务环境,是一个城市的文明窗口,也是一张城市的流动名片。出租汽车从业人员多,流动性大,素质参差不齐,没有集约化管理的实体公司,抗风险能力差。针对这种实际情况,为规范出租汽车行业管理,提高行业服务水平,维护社会稳定,特提出制定"层级式网格化"内控管理新模式,使得出租汽车行业实现"单一管理向互动管理、粗放管理向精细管理、突击管理向常态管理"三大转变。An important transportation taxi as tourists, to provide quality services, is essential to show the image of the city. The taxi industry is related to file vital interests of the people and city service environment, is a city of civilization window, is also a city name card. The flow of taxi practitioner, high mobility. Uneven quality, no intensive management of the entity, the ability to resist risk. Aiming at the situation, to regulate the taxi industry management,improve the level of service industry, to maintain social stability, and formulate a new mode of "most internal management of hierarchical grid, the taxi industry to achieve a" single management to interactive management, extensive Io fine management and management, management of three major changes to assault the normal management.
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