品管圈活动在提升检验科管理质量中的应用  

Application of Quality Control Circle Activity in Improving Management Quality of Inspection Department

作　　者：金冠[1] 杨明妍[1] 胡桂玲[1] 窦丽波 

机构地区：[1]吉林省神经精神病医院,四平136000

出　　处：《中国继续医学教育》2016年第7期35-36,共2页China Continuing Medical Education

摘　　要：目的分析品管圈活动提升检验科管理质量的效果。方法分析吉林省神经精神病医院检验科实施品管圈活动前后门诊患者满意度。结果实施品管圈活动后检验科门诊患者满意度高于实施前(P<0.05)。结论品管圈活动可提升检验科管理质量。Objective To analysis of tube circle activities to improve the quality of laboratory management. Methods Analysis of Jilin provincial nerve and mental hospital clinical laboratory outpatients satisfaction before and after the implementation of quality management circle activity. Results After the implementation of quality control circle activity test of outpatient satisfaction significantly higher in prior to the implementation（P〈0.05）. Conclusion Quality management circle activity can improve quality of clinical laboratory management.

关 键 词：检验科 品管圈活动 管理质量 

分 类 号：R197[医药卫生—卫生事业管理]