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作 者:凌学东[1,2]
机构地区:[1]北京市住房和城乡建设委员会 [2]对外经济贸易大学消费者保护法研究中心
出 处:《北方法学》2016年第2期85-96,共12页Northern Legal Science
基 金:2013年度国家社科基金项目"我国格式条款立法缺陷的清理及修法方案研究"(项目编号13BFX090)的阶段性成果
摘 要:消费者合同前信息义务对应消费者知情权,旨在弥补信息不透明和不对称。对于该义务范围,欧盟第2011/83/EU号指令作了统一规定;法国法区分一般信息与特别信息义务,规定遗漏实质信息构成商业欺诈;德国主要在《民法典施行法》中作规定,日本和我国规定得较笼统。违反该义务的,经营者应赔偿消费者缔约损失,消费者得请求撤销错误的意思表示,撤回期间的起算和时长受到影响,在成立消费欺诈时适用惩罚性赔偿。我国消费者合同前信息义务规则从体系到内容存在诸多缺陷,建议注重义务视角、梳理规范逻辑、明确时间节点、区分交易类型、增设撤回权告知义务、重构消费欺诈要件。The information obligation prior to conclusion of consumer contract refers to the consumer's right to know which aims to make up for the opacity and asymmetry of information. The obligation's scope has been stipulated in the directive 2011 /83 / EU. French law has provided with general and special obligations of informing by regulating that any omission of essential information constitutes commercial fraud. This obligation is also regulated in German Civil Code Execution Law. While relevant provisions are vaguely regulated in Japanese and Chinese law. In violation of such obligation,the operator should compensate contracting damages suffered by consumer who may claim for rescinding the false intention and the starting time and duration for withdrawal are affected accordingly. The punitive damages shall be applied in case of deceiving consumers. With regard to pertinent regulations in our country,many defects exist both in system and in content. Thus it is suggested to take the following measures for improvement such as to take the obligation perspective,to comply with the normative logic,to clarify the timing period,to distinguish the category of transaction,to add the obligation of informing the right to withdrawal,and to reconstruct requirements for commercial fraud.
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