聚焦编辑客体 提升政府网站的用户满意度  

Enhancing User Satisfaction with Government Websites by Focusing on Editorial Objects

作　　者：刘汉武 

机构地区：[1]杭州市政府电子政务办公室

出　　处：《浙江传媒学院学报》2016年第2期37-42,152,共6页Journal of Zhejiang University of Media & Communications

摘　　要：在不断加强政府网站内容建设的背景下,文章从普通编辑学的视角着眼,借鉴网络编辑学的成果,对政府网站内容建设中的主要客体做出划分,梳理了政府网站编辑的一般业务流程。立足提升政府网站用户满意度的目标,提出各类编辑客体的业务优化方向,进而全面提升政府网站的编辑水平。The content development of government websites is undergoing constant improvement: by adopting the per-spective of traditional editing, this paper draws lessons from the achievements of web editing, in order to differenti-ate between the main objects of content development on government sites, and rearrange their general operationflow. Based on these findings, this paper aims at enhancing user satisfaction by indicating the optimal operationaldirection for each editorial object, and by improving the overall editing standards on government websites.

关 键 词：政府网站 编辑学 编辑客体 满意度 

分 类 号：G232[文化科学]