品管圈在PIVAS优化审方环节中的应用  

Application of quality control circle in PIVAS optimizing prescription-checking

作　　者：冯锐[1] 郑颖[1] 刘江[1] 杜文力[1] 高亚乾[1] 李东[1] 

机构地区：[1]河北医科大学第四医院药学部,河北石家庄050011

出　　处：《河北医科大学学报》2016年第5期575-578,共4页Journal of Hebei Medical University

基　　金：河北省医学科学研究重点课题(20150367)

摘　　要：目的通过在静脉用药调配室开展品质管理圈(简称"品管圈")圈活动,优化审方流程,保证用药安全。方法按照品管圈活动的基本步骤,对静脉用药调配室提出的主要问题进行计划、实施、确认与处置。对比活动前、后平均每周审方环节差错件数,计算目标达成率和进步率,并对效果进行标准化、检讨与改进。结果静脉用药调配室审方环节差错明显减少,由每周23件降至9件,同时提高了员工的积极性和责任心。结论品管圈活动能不断发现和解决静脉用药调配室内部问题,减少了审方环节差错,增加了团队凝聚力,提升了药学服务质量。Objective To optimize workflow and ensure drug safety by quality control circle（QCC）in pharmacy intravenous admixture services（PIVAS）.Methods To plan,implement,verify and handle in accordance with the QCC Steps.The number of weekly prescriptions for error was compared before and after QCC activity,the achievable rate and progressive rate were calculated.The effects of QCC activity was standardized,reviewed and improved.Results The prescriptions for errors were reduced from 23/week to 9/week,and the employee motivation and responsibility were increased.Conclusion The development of QCC activity in PIVAS finds and solves the internal problem,reduces the prescriptions for errors,improves team cohesive force and the pharmacy service quality.

关 键 词：药学服务 品管圈 静脉用药调配室 

分 类 号：R95[医药卫生—药学]