员工嵌入的非正式网络对劳资冲突的影响研究  

The Effects of Employees' Informal Network on Labor Conflict

作　　者：杨红英[1] 徐跃明[1] 

机构地区：[1]云南大学工商管理与旅游管理学院,昆明650000

出　　处：《西部论坛》2016年第3期94-101,108,共9页West Forum

基　　金：云南省哲学社会科学规划项目(YB2015017);云南省省院省校教育合作人文社会科学研究项目(SYSX201403)

摘　　要：当前,我国劳资冲突逐渐进入高发期,劳资矛盾有加剧的趋势。在区分劳资矛盾和劳资冲突的基础上,根据社会网络理论将员工嵌入的非正式网络划分为四种类型:高集中度、强关系的矛盾缓解型网络可以减少群体性劳资冲突,低集中度、强关系的矛盾调和型网络能够有效缓解劳资冲突,高集中度、弱关系的矛盾增强型网络易导致群体性劳资冲突,低集中度、弱关系的矛盾激化型网络易引发单个员工与管理方冲突。对案例企业农民工非正式网络的演变历程及其对劳资冲突的影响进行分析,验证了员工非正式网络在从劳资矛盾到劳资冲突的过程具有上述调节作用。管理方与员工之间应建立和维持强关系,并充分发挥员工非正式网络的积极作用,以缓解劳资矛盾,减少劳资冲突的发生。Today labor conflict has been occurring gradually, and the contradiction between labor and capital becomes severe in China. Based on the distinguishing of the contradiction and conflict between the labor and capital, however, on social network perspective, this paper divides employees informal network into four types such as contradiction relieving network with highly-centralized strong relation, which can reduce mass conflict, contradiction coordinating network with lowly-centralized strong relation, which can mitigate labor-capital conflict, contradiction strengthening network with highly-centralized weak relation, which can easily cause mass conflict, and contradiction activating network with lowly-centralized weak relation, which can easily cause single employee- capital conflict. We selected a firm facing adverse conditions as a study case to explore the effects of migrant workers＇ informal network on labor conflict. The findings reveal that contradiction relieving network and contradiction coordinating network can reduce labor conflict respectively, yet contradiction strengthening network and contradiction activating network may enhance labor conflict. Strong relation between capital and labor should establish and maintain strong relation, the active role should be fully played in informal network of the employees so as to mitigate the contradiction between labor and capital and to reduce the development of the conflict between labor and capital.

关 键 词：组织不公平感 劳资冲突 劳资矛盾 劳资关系 非正式网络 网络集中度 关系强度 社会网络理论 劳动力市场 

分 类 号：F272.92[经济管理—企业管理]