优质护理服务模式在肿瘤内科的应用价值  

The Application Value of High Quality Nursing Service Model in the Department of Internal Medicine of Cancer

作　　者：陈彩霞[1] 

机构地区：[1]河南省郑州人民医院门诊部,河南郑州450000

出　　处：《中国继续医学教育》2016年第15期210-211,共2页China Continuing Medical Education

摘　　要：目的探讨优质护理服务模式在肿瘤内科的应用价值。方法选取2014年11月-2015年11月在我院肿瘤科实施优质护理干预的120例患者作为优质组,同时选取同一时间段内采取常规护理服务的100例患者作为常规组。结果护理后,常规组和优质组患者SDS和SAS评分比较,差异具有统计学意义（P〈0.05）。优质组患者满意度为100.0%,常规组患者满意度为96.0%,两组满意度比较差异具有统计学意义。结论优质护理服务不仅可明显改善患者心理状态,还能有效提高肿瘤内科患者生活质量以及患者对护理服务满意度。Objective Discussion on the value of quality care models in oncology. Methods 120 patients to implement high-quality nursing intervention were chosen as a quality group in oncology department from November 2014 to November 2015 in our hospital, while the same period of time taken to select routine care and services as a regular group of 100 patients. Results After treatment, the conventional group and the quality of patients SDS and SAS scores, the difference was statistically significant（P〈0.05）. The satisfaction degree of patients in high quality group was 100.0%, and the satisfaction degree of patients in routine group was 96.0%, the difference between the two groups was statistically significant. Conclusion Quality care can not only significantly improve the patient＇s mental state, but also effectively improve the quality of life of cancer patients as well as patient medical care satisfaction.

关 键 词：优质护理服务 肿瘤内科 护理质量 影响 

分 类 号：R473[医药卫生—护理学]