“银医一卡通”系统在医院门诊的应用  

Application of all-in-one bank-medical card system in hospital outpatient

作　　者：朱彦斌[1] 

机构地区：[1]陕西省延安市人民医院网络管理科,陕西延安716000

出　　处：《中国医药科学》2016年第12期222-224,共3页China Medicine And Pharmacy

摘　　要：目的探讨延安市人民医院应用"银医一卡通"系统后的便民效果。方法医院与银行合作,应用"银医一卡通"系统,通过建立自助设备和多种渠道的预约挂号模式,提供银行卡直接结算方式,延伸医院的挂号和收费窗口至银行的营业网点、网上银行、电话银行、转账电话、手机银行、自助设备等多种渠道,为患者提供全方位的就医及金融服务,实现患者信息及交易数据的相互交换。结果医院采用"银医一卡通"系统后,不但优化医院门诊流程,提高门诊运作效率,真正方便了患者,而且加大了就诊过程的透明度。结论 "银医一卡通"的应用对患者、医院、银行均有利,不仅真正方便了患者,提高了银行的市场占有率,而且提高了医院内部管理水平和信息化水平,达到了社会效益与经济效益的统一。Objective In order to solve the problem of the patient to the hospital registration,waiting and payment for a long time,the hospital and bank to provided ＂all-in-one bank-medical card＂ method.The hospital information system and the core banking system were docked.Patient information and transaction data realized mutual exchange. Methods By establishing the self-help equipment and a variety of channels of the pre-registration model,bank card direct settlement was provided,and hospital registration and fees window were extended to the bank business outlets,internet banking,telephone banking,transfer telephone,mobile phone banking,self-help equipment and other channels to provide medical and financial services for the patients. Results The ＂all-in-one bank-medical card＂ optimized outpatient department procedure,improved outpatient operation efficiency,and was really convenient to the patient. Conclusion The ＂all-in-one bank-medical card＂ can heighten the work efficiency at the same time, reduce the labor intensity of medical staff,improve internal management level and information level,establish a good social visualize, increase the transparency of treatment process, and facilitate the patient to monitor the quality of health care.

关 键 词：银医一卡通 门诊 自助设备 软POS 

分 类 号：R197.324[医药卫生—卫生事业管理]