某院全面推行品管圈活动的实证研究  

An Empirical Study on the Implementation of Quality Control Circle in A Hospital

作　　者：张敏[1] 田丹[1] 赵列宾[1] 陈英耀[1] 江忠仪[1] 

机构地区：[1]上海儿童医学中心,上海200127

出　　处：《中国卫生质量管理》2016年第4期40-42,共3页Chinese Health Quality Management

基　　金：上海交通大学医学院中国医院发展研究院基金项目(项目编号:STYF2014X1700813)

摘　　要：目的探讨品管圈活动在医院全面推行的成效。方法采用问卷调查法,对项目负责人进行活动前后的效果评价及项目实施影响因素调查。结果共32项品管圈,完成率100%,目标达标率为68.75%;活动相关6个维度均有提升,且差异有统计学意义(P<0.05);影响因素主要是数据资料整理费时,项目报告完成费时,质量管理工具不熟练等。结论品管圈活动能够有效提高医院质量管理水平。但在推行中需强化管理、培训和激励措施。Objective To explore the application effect of the quality control circle （ QCC ） in a hospital. Method The questionnaire survey method was used to evaluate the effect of the project, and to analyze the influence factors. Result A total of 32 QCC items were evaluated with finishing rate of 100% , and 68.75% achieved the targeted objectives. Six dimensions were improved with statistical significance （ P 〈 0.05 ）. The main influence factors included the time - consuming data collection and organization, time - consuming reporting of the project, and unfamiliar use of quality tools. Conclusion The QCC project can ef- fectively improve the quality management level of the hospital, but it requires management strengthening, training and incentive plan during implementation.

关 键 词：医院 品管圈活动 全面推行 实证研究 

分 类 号：R472.9[医药卫生—护理学]