旅游目的地人为导致类危机属性构成:测量量表开发的视角  

The Constitution of Man-made Tourism Destination Crisis Attributes: A Perspective of Scale Development

作　　者：冯四朵 白凯[1] 

机构地区：[1]陕西师范大学旅游与环境学院,陕西西安710119

出　　处：《旅游学刊》2016年第8期90-101,共12页Tourism Tribune

基　　金：国家自然科学基金项目"西部城市民族旅游社区地方性保持:多元认同的建构主义研究"(41271157);国家旅游局青年旅游专家培养计划"中国消费者海外旅游购物趋同行为及成因研究"(TYETP201343);陕西省软科学研究计划项目"基于三因素理论的陕西省森林公园游客满意度提升策略研究"(2016KRM119)资助~~

摘　　要：在国内外学者对危机属性研究的理论基础上,文章以2013年新疆巴楚恐怖袭击事件和2014年昆明火车站砍人事件为具体研究案例,开发旅游目的地人为导致类危机属性的测量量表,并采用探索性因子分析和3次验证性因子分析,探讨并检验此类危机事件的属性构成,然后关联这些属性维度对游客行为意图的影响。研究结果表明:研究所开发的量表整体结构良好,信度和效度都处于较好的水平,具有一定的稳定性和较好的适用性;可以认为旅游目的地人为导致类危机的属性构成基本包括了危害性、突发性、模糊性、机遇性、紧迫性、持续性、可能性和可控性等8个维度;旅游目的地人为导致类危机的各个属性对游客行为意图的影响有明显差异。同时,还对研究的理论意义、实践启示等进行了探讨。Based on the theoretical foundation of researches done by scholars at home and abroad on tourism destination crisis attributes, the paper used the terrorist attack of Xinjiang Bachu in 2013 and the terrorism event of Kunming railway station in 2014 for specific case studies, and developed a measurement scale on the constitution of man-made tourism destination crisis attributes. Then, it explored and verified the constitution of such events＇ attributes by exploratory factor analysis and three times confirmatory factor analysis. This paper also analyzed the effects of these attribute dimensions on tourists＇ behavioral intentions. The results are as follows： First of all, the tests are reasonable. Three tests of Xinjiang events, Kunming events and overall data all present good internal consistency and applicability, and their reliability and validity are also at good level. Besides, the dimensions of man-made tourism destination crisis attributes are threat, sudden, ambiguous, opportunity, time pressure, persistence, probability and controllability. The factors show that these dimensions can be divided into two categories： positive and negative attributes. Among them, threat, sudden, ambiguous, time pressure, persistence, probability all have negative influence on tourist behavior intention, hence they are negative attributes. On the contrary, opportunity and controllability have positive influence on tourist behavior intention, so they belong to positive attributes. At last, different man-made tourism destination crisis attributes have significantly different impact on behavioral intentions of tourists. In addition, the mechanism between these attributes constitution and the tourist behavior intention is not the same. Meanwhile, the theory significance and practical implications of this research were also discussed. Given these results above, the author holds that this scale can not only be used as a measuring tool for man-made tourism destination crisis attributes in future research, but can also be pr

关 键 词：旅游目的地 危机属性 危机事件 人为导致 量表开发 

分 类 号：F592.7[经济管理—旅游管理]