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机构地区:[1]华侨大学旅游学院,福建泉州362021 [2]中国旅游研究院旅游安全研究基地,福建泉州362021
出 处:《旅游论坛》2016年第3期50-58,共9页Tourism Forum
摘 要:以2010-2013年全国旅游企业上报的旅行社责任险统保示范产品出险案例作为数据基础,选取其中收录的大陆游客赴港澳旅游突发事件201起案例作为研究样本,采用交叉列联表分析方法对内地游客赴港澳旅游安全事件的时空分布和引致因素进行分析。研究结果表明,在时空分布方面,季度、要素场所与旅游突发事件类型之间存在显著性的相关关系。其中,在季度上,内地游客赴港澳旅游突发事件呈现明显的淡旺季差异;在旅游要素场所上,内地游客赴港澳旅游突发事件呈现高发场所的集中分布性。在引致因素方面,环境风险因素、个人因素对旅游突发事件类型具有显著的影响力。其中,在环境风险因素上,大气环境风险是导致旅游突发事件发生的主体因素。在个人因素上,个人无法驾驭意外对旅游突发事件具有绝对的引致作用,值得注意的是,缺乏安全意识和个人疾病对旅游突发事件的影响力也占据一定地位。This paper selected 201 tourism emergencies of mainland tourists traveling to Hongkong and Macao during 2010-2013 as the study sample from the case base of blanket insurance demonstration project of travel agency liability insurance. Crosstabs analysis was used to find the characteristics of the temporal and spatial distribution and influence factors of these tourism emergencies.The results show that,in the aspect of temporal and spatial distribution,the quarter,six components of tourism variable and tourism emergency variable showed close relationship.In the aspect of quarter distribution,tourism emergen-cies of mainland tourists traveling to Hongkong and Macao has characteristic of season difference.In the aspect of tourism ele-ment places distribution,tourism emergencies of mainland tourists traveling to Hongkong and Macao has characteristic of central-ity.In the aspect of influence factors,environmental risk factors and personal factors had a marked impact on tourism emergen-cies.In the aspect of environmental risk factors,atmospheric environmental risk factor is the major factor.In the aspect of person-al factors,uncontrolled accident factor is the major factor.
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