层级质量控制在外科ICU护理管理中的应用  

Application of Level Quality Control in Surgical Management of ICU Nursing

作　　者：朱娜[1] 马洪[1] 詹旭蕾[1] 

机构地区：[1]哈尔滨医科大学附属第三医院,黑龙江哈尔滨150040

出　　处：《中国医院管理》2016年第10期71-72,共2页Chinese Hospital Management

摘　　要：目的分析层级质量控制在外科ICU护理管理中的应用效果,进一步提高外科ICU护理质量。方法随机抽取患者及护理人员200例作满意度调查,根据层级管理原则,按照医护人员的职称、学历、工作能力的区别,实行责任护士、组长、质控员与护士长的层级质量控制管理模式,并且对全体外科ICU护理人员进行技能培训。结果实施层级管理后,护理人员的理论知识和专业操作技能都有明显提升,且患者满意度等各项指标均有所上升。结论层级质量控制能够使外科ICU的管理更有力度。充分合理分配了外科护理的人力资源,使外科护理人员的积极性有了明显的提高,同时也调动了外科护理人员的主观能动性。层级质量控制对外科ICU护理的管理科学兼备高效。Objective To analyze the application of hierarchy quality control in the surgical ICU nursing management, and to further improve the nursing of surgical ICU. Methods 200 patients were randomly assigned to do satisfaction survey, according to the hierarchical management principle. According to the medical staff of the title, educational background and work ability difference, a nurse, team leader, quality engineer and the head nurses＇level of quality control manage- ment model is used, and the surgical ICU nursing staff skills training is done. Results After the hierarchy manage- ment, nursing theory knowledge and professional skills have significantly increased, and patient satisfaction and all the indexes are improved. Conclusion The level of quality control can make surgical ICU management more powerful. Reasonable allocation of surgical nursing human resources is done. In this way, the surgical nursing staff enthu- siasm has significantly improved, and the surgical nursing staff subjective initiative is also aroused. Level of quality control has high efficient management of surgical ICU nursing science.

关 键 词：质量控制 重症监护室 护理管理 

分 类 号：R473.6[医药卫生—护理学]