企业客户管理系统设计研究  

Research on design of enterprise-customer management system

作　　者：李晓旭 王元圆 

机构地区：[1]安阳学院航空工程学院,河南安阳455000

出　　处：《无线互联科技》2016年第18期127-128,133,共3页Wireless Internet Technology

摘　　要：随着信息技术的发展,计算机已经开始越来越多地代替人来从事繁复、琐碎的工作,信息管理系统的广泛应用就是有力的证明,企业客户管理系统就是典型的信息管理系统。文章旨在通过对客户管理系统的设计原则、客户管理的阐述、客户的维系及对开发过程系统全面的分析,对企业在市场中吸引更多的客户产生积极的效益。With the development of information technology, computers have started to replace people to engage in complicated and trivial work more often, extensive application of information management system is a strong proof, and enterprise customer management system is a typical information management system. This paper aims at providing a positive effect for enterprises to attract more customers in market through the elaboration of design principles of customer management system and customer management, maintenance of customer and system and comprehensive analysis of developing process

关 键 词：企业客户管理 系统设计 客户关怀 

分 类 号：TP311.52[自动化与计算机技术—计算机软件与理论] F274[自动化与计算机技术—计算机科学与技术]