住院患者心电信息系统的应用与成效分析  

Application and Performance Analysis of Inpatient ECG Information Systems

作　　者：金玉爱[1] 高志宏[1] 全世超[1] 马纯雪[1] 王美兰[1] 

机构地区：[1]温州医科大学第一附属医院

出　　处：《医院管理论坛》2016年第9期62-64,共3页Hospital Management Forum

基　　金：浙江省科技厅项目;编号:2015C25036

摘　　要：目的探讨心电信息系统在住院患者中的应用与成效。方法应用心电信息系统对住院患者心电图检查流程进行改进,采取全员培训、组建管理小组、建立奖励机制等实施流程。比较分析流程改进前后心电图检查报告时间、患者对心电图检查的满意度和心电图打印成本。结果住院患者心电图检查报告时间从流程改进前的27.89±5.39分钟缩短到流程改进后的6.42±0.85分钟、患者对心电图检查的满意度从流程改进前的94.9%提升到流程改进后的100%、心电图打印成本从流程改进前的1元/份到流程改进后的无纸化,差异均有统计学意义。结论心电信息系统使心电图检查流程信息化,提高住院患者满意度,控制了耗材成本,提高了医院的工作效率与心电图诊断质量。Objective To explore the application and performance analysis of inpatient ECG information systems. Methods Inpatient ECG process was improved by ECG information systems, and processes, such as all staff training, establishment of management team and incentive mechanisms were adopted. The reporting time, patient satisfaction and cost of ECG printing before and after the improvement were compared. Results Before and after the process improvement, the ECG reporting time of inpatients reduced from（27.89±5.39）min to（6.42±0.85）min, the satisfaction of patient improved from 94.9% to 100%, ECG printing costs reduced from 1 yuan to zero. The differences were statistically significant. Conclusion The application of information technology in ECG process can improve patient satisfaction, limit the cost of supplies, enhance the work efficiency of the hospital and diagnostic quality of ECG.

关 键 词：心电信息系统 心电图 流程 

分 类 号：R197.323[医药卫生—卫生事业管理]