基于平衡计分卡的医院职能部门绩效管理探讨  

Discussion on the Performance Management of Hospital Functional Departments:Based on the Balanced Scorecard

作　　者：朱琳鸿[1] 王耀辉[1] 冯晓红[1] 余明宸 

机构地区：[1]台州恩泽医疗中心(集团),浙江临海317000

出　　处：《中国医院管理》2016年第11期76-77,共2页Chinese Hospital Management

摘　　要：从职能部门绩效考核的常见问题出发,借鉴企业和公共部门绩效管理方法,以平衡计分卡为主要框架,结合关键指标法构建医院职能部门绩效管理体系,同时探讨了具体指标的筛选原则、方法以及指标权重和目标值的确定方法,最后分析了职能部门平衡计分卡实施的注意事项。With the common problems of the functional departments assessment, and through learning from business and public sector performance management approach, the performance management system of the hospi- tal functional department was constructed with the Balanced Scorecard used as the main framework and combined with the key indicators. The principles and methods of screening specific indicator, and the determination of the in- dex weight and the target value were discussed. Finally, the considerations of the implementation of the Balanced Scorecard of functional departments were analyzed.

关 键 词：医院 职能部门 平衡计分卡 绩效管理 

分 类 号：R197.32[医药卫生—卫生事业管理]