基于用户感知的数字图书馆微服务持续使用意愿影响因素研究  

Research on Influence Factors of Continuous Usage Intention of Digital Library's Micro Service Basing on User's Perception

作　　者：马卓[1] 郭沫含[1] 

机构地区：[1]吉林省科学技术信息研究所,吉林长春130033

出　　处：《情报探索》2016年第12期17-22,共6页Information Research

摘　　要：[目的/意义]以用户感知为视角,探讨数字图书馆微服务持续使用意愿影响因素,为数字图书馆微服务提供理论参考与应用借鉴。[方法/过程]分析用户持续使用数字图书馆微服务的意愿和行为,构建用户感知与体验的概念模型,并采用结构方程模型方法对基于用户感知的数字图书馆微服务持续使用意愿影响因素的相关假设进行验证。[结果/结论]感知质量、感知有用性、感知成本和感知风险等因素对用户持续使用数字图书馆微服务产生影响:感知质量、感知有用性显著影响用户持续使用意愿;感知成本负向影响用户持续使用意愿;感知风险对用户持续使用意愿没有显著的负向影响。[Purpose/significance ]The paper is to discuss influence factors of continuous usage intention of digital library＇s micro service from the perspective of user＇s perception, to provide theoretical and practical references for digital library＇s micro service. [Method/process]The paper analyzes the continuous usage intention and behavior of digital library＇s micro service, builds the concept of users＇ perception and experience model, and uses the method of structural equation model to validate the influence factors basing on users＇ perception. [Result/conclusion]The factors such as perceived quality, perceived usefulness, perceived cost and perceived risk have influence on users＇ continuous usage intention of digital library＇s micro service：perceived quality and perceived usefulness have significant influence; perceived cost has negative influence; perceived risk has no significant negative influence.

关 键 词：数字图书馆 微服务 移动社交网络 持续使用意愿 影响因素 

分 类 号：G250.1[文化科学—图书馆学]