客户数量变动扰动下的配送车辆调度研究  

Research on vehicle scheduling problem with customer quantity variation

作　　者：曹庆奎[1] 赵丽飞[1] 任向阳[1] 

机构地区：[1]河北工程大学管理工程与商学院,河北邯郸056038

出　　处：《河北工程大学学报（自然科学版）》2016年第4期108-112,共5页Journal of Hebei University of Engineering:Natural Science Edition

基　　金：国家自然科学基金资助项目(61375003);河北省自然科学基金资助项目(F2014402040);河北省社会科学基金资助项目(HB16GL026);河北省人才工程培养经费资助科研项目(A2016001120);河北省教育厅科学研究计划项目(SD161009)

摘　　要：针对物流配送活动中经常出现有新客户订货或者是已经订货的客户退货的情况。将客户关系管理与物流配送干扰管理相结合,在考虑客户等级划分的条件下,以扰动过程中的客户数量变动为研究对象,针对客户数量变动问题,构建客户数量变动扰动下的配送车辆干扰管理模型,运用模拟植物生长算法对模型进行优化求解。结合具体实例,验证了模型及算法的有效性。Logistics distribution activities often encounter with new customer or customer who wants to return goods for refund. The customer relationship management and the disruption management were combined to set up the distribution vehicle disruption management model under the customer segmen-tation by taking the customer quantity change as the object. Finally, the model was optimized by the plant growth simulation algorithm. Engineering practice verified the validity of the model and algo-rithm.

关 键 词：客户数量 客户等级划分 干扰管理 车辆调度 模拟植物生长算法 

分 类 号：F253[经济管理—国民经济]