排队论模型优化十堰市某医院儿科门诊医师配置的量化分析  

Quantitative Analysis of Queuing Theory Model Optimizing Pediatricians Allocation in Outpatient Department of a Hospital in Shiyan

作　　者：柴海霞[1] 王锋[2] 童强[1] 罗强[1] 程少华[1] 谢飞[1] 郑苏[1] 孙萍[1] 

机构地区：[1]十堰市太和医院(湖北医药学院附属医院)门诊部,十堰442000 [2]十堰市太和医院(湖北医药学院附属医院)妇产科,十堰442000

出　　处：《医学与社会》2016年第12期37-39,共3页Medicine and Society

基　　金：太和医院循证医学"苗圃基金"资助项目;编号为EBM2014013;2015年度太和医院软科学项目;编号为2015rkt22

摘　　要：目的:应用排队论量化分析儿科门诊医师工作量,提出优化配置医师方案。方法:运用排队论模型,计算儿科门诊患者排队系统中的各项运行指标,得出合理的儿科医师配置。结果:每周四、周五上午配置8名医师较为合理;每周一至周三,周六至周日配置9名医师较为合理。结论:排队论可量化评估医师工作量,同时为研究门诊合理配置医师提供科学依据。Objective： To analyze the workload of pediatricians in outpatient department based on queuing theory quantitatively and propose optimal pediatricians allocation scheme. Methods：Applying queuing theory model to calculate operation indexes of oulpatients queuing system to achieve reasonable pediatricians allocation. Results：Allocating 8 pediatricians in Thursday and Friday morning and 9 pediatricians from Monday to Wednesday, Saturday and Sunday were reasonable. Conclusion： Queuing theory can analyze the workload of pediatricians quantitatively as well as provide a scientific basis for studying the rational staff scheduling in outpatient department.

关 键 词：门诊 医师配置 儿科医师 排队论 

分 类 号：R470[医药卫生—护理学]