当前医患纠纷处理机制的问题与改革方向  

Current Problems and Reform Direction of Patient-Doctor Dispute Handling Mechanism

作　　者：牛素珍[1] 阎聚峰[1] 

机构地区：[1]河北中医学院,河北石家庄050200

出　　处：《领导之友》2016年第23期22-27,共6页Leaders＇Companion

基　　金：2015年度河北省高等学校人文社会科学研究重点项目<构建和谐医患关系下的医患纠纷处理机制研究>(SD151029);2015年度河北省社会科学发展研究课题<医护人员人文素质的培养与和谐医患关系的构建>(2015030428)

摘　　要：日趋紧张的医患关系,已成为不可小觑的社会问题。以怎样的主导思想或核心理念来改革和完善现有机制,使新机制能够更好地体现和保护医患双方的利益诉求,并在医疗实践中得以有效运行,是本文探讨的关键。本文通过分析当前解决医患纠纷途径的局限性和医患纠纷处理过程中的制度缺失,提出构建以人为本的医患纠纷处理机制:即以人文关怀作为制度制定及实施的出发点和落脚点,建设体现中华文化深刻内涵的,充满人性关爱又具有权威性和规范性的制度机制;整合制度建设,形成"预防——督查——处理——反馈"的运行机制,并完善处理医患纠纷的法律保障机制。Growing tension between doctors and patients has become a social problem to be reckoned with. It is the key of the paper that what dominant ideas or core ideas should be used to innovate and improve the existing mechanism, enabling new mechanisms to better reflect and protect the interests of both doctors and patients and to run effectively in medical practice. This paper, through analyzing the limitations of current solutions to medical patient-doctor disputes and the loss of system in the handling process, proposed the people-oriented handling mechanism： taking humanistic care as the starting point and the objective for system development and implementation to construct an authoritative system mechanism full of Chinese culture and humanistic care; integrating system constructions to form a＂prevention-supervision-handling-feedback＂running mechanism; perfecting the legal guarantee mechanism for patient-doctor disputes.

关 键 词：以人为本 医患纠纷 机制 改革方向 

分 类 号：C913[经济管理]