“互联网+城镇燃气用户服务”模式研究  

The Study of “Internet Plus Town Gas Customer Service”Model

作　　者：马翔 Ma Xiang

机构地区：[1]北京市燃气集团有限责任公司,100035

出　　处：《城市燃气》2016年第12期23-27,共5页Urban Gas

摘　　要：调研分析互联网技术在燃气行业的应用现状,以"互联网+"思维融合燃气行业的基础业务,提出用户服务领域的多种服务模式,结合稳定用户的数据基础推演出互联网金融和智慧家居的演进方案,规划出燃气行业融合互联网技术的整体发展方向和待解决的关键问题。Investigation and Analysis of Intemet technology application status in the field of gas industry, proposed the development of gas customer servicemodel, on the basis of technical business with ＂Internet plus＂ thinking. In a large number of users to the advantages of stability, internet banking and intelligent home evolution solutions were put forward.Also with ＂Internet plus＂ thinking,planned the overall direction of the gas industry and key issues to be resolved.

关 键 词：用户服务模式 燃气智慧家居 燃气互联网金融 

分 类 号：TU996.8[建筑科学—供热、供燃气、通风及空调工程]