技工型企业员工职业倦怠、应对方式与心理健康的关系  

Relationship among job burnout,coping style and mental health in mechanic staffs of enterprises

作　　者：侯艳飞[1] 张小远[1] 

机构地区：[1]南方医科大学公共卫生学院心理学系,广东广州510515

出　　处：《现代预防医学》2017年第3期406-409,423,共5页Modern Preventive Medicine

基　　金：国家社科基金重大项目(14ZDB159);广东省高校人文社科重大攻关项目(2012ZGXM-0006)

摘　　要：目的探讨技工型企业员工职业倦怠、应对方式与心理健康的关系。方法采用Maslach工作倦怠量表-通用版、症状自评量表和应付方式问卷对广东省内10家大型企业的589名技工型企业员工进行测查。结果与工作满意者相比,对工作不满意的被试情绪衰竭和玩世不恭更为明显、有更多的心理问题、更少采用成熟的应对方式(P<0.05)。不成熟型及混合型应对方式均与情绪衰竭、玩世不恭及心理健康问题正相关;成熟型应对方式与成就感正相关(P<0.01)。成熟型应对方式与成就感正相关,与玩世不恭负相关;不成熟型应对方式与情绪衰竭正相关(P<0.01)。职业倦怠可以直接影响心理健康,也可以通过不成熟型和混合型应对方式间接影响心理健康(中介效应为11.54%~18.50%)。结论技工型企业员工的职业倦怠、应对方式与心理健康有关,且应对方式在职业倦怠与心理健康之间起到中介作用。Objective To investigate relationship among job burnout, coping style, and mental health in mechanic staffs. Methods 589 workers working at 10 manufacturing enterprises in Guangdong province were assessed using the Maslach Burnout Inventory - General Survey （ MBI - GS） , Coping Style Questionnaire （ CSQ ） , and the Symptom Check - List 90 （ SCL - 90）. Results Compared to workers who were satisfied with their work, those unsatisfied had significantly high scores of emotional exhaustion,cynicism and mental symptom, as well as low scores of mature coping style （P 〈 0.05 ）. Moreover, both immature coping style and mixture coping styles were positively related to emotional exhaustion, cynicism and mental symptom. Mature coping style was positively related to personal accomplishment （ P 〈 0. 01 ）. And the canonical correlation analysis revealed that mature coping style was positively related to personal accomplishment,while it was negatively related to cynicism. A positive correlation was found between immature coping style and emotional exhaustion（P 〈 0.01 ）. Besides, the staffs＇ mental health was directly influenced by job burnout, and both immature coping style and mixed coping style had partial mediating effects on the relationship （ mediating effect of 11. 54% - 18. 50% ）. Conclusion Certain relationships are found among mechanic staffs＇ job burnout, coping styles, and mental health. Coping styles partially mediate the relationship between job burnout and mental health.

关 键 词：职业倦怠 心理健康 应对方式 技工型企业员工 中介效应 

分 类 号：R13[医药卫生—劳动卫生]