基于决策试用和评估实验室分析法对身份识别错误的风险因素分析  

Analysis of risk factors of identification errors based on DEMATEL

作　　者：李瑶[1] 喻姣花[1] 金环[1] 

机构地区：[1]华中科技大学同济医学院附属协和医院

出　　处：《护理研究（中旬版）》2017年第2期543-546,共4页Chinese Nursing Researsh

基　　金：华中科技大学院系自主创新研究基金;编号:2016YXMS156

摘　　要：[目的]采用决策试用和评估实验室分析(DEMATEL)法对身份识别错误的风险因素进行分析。[方法]成立护理质量安全小组,采取4M1E理论和专家咨询法对2014年网络上报的22例身份识别错误护理不良事件的风险因素进行分析,构建身份识别错误因素的直接影响矩阵,再通过DEMATEL软件公式计算因素间的综合影响度、被影响度、中心度和原因度。[结果]身份识别错误的风险因素主要包括护士核对意识、护士核对方法、身份识别内容培训、护士责任心、核对时段工作量、病人风险意识等,其中护士核对意识是最关键的风险因素。[结论]DEMATEL可作为分析身份识别错误事件风险因素及制定改进措施的有效方法。Objective：To analyze the identification errors by using DEMATEL . Methods： A total of 22 nursing adverse events of identification errors reported in 2014 network were analyzed on the risk factors with the es tab -lishment of nursing quality and safety team and taking the 4M1E theory and expert consultation . The directly influencing matr ix of identification errors factors was constructed and then to calculate the comprehensive influ -ence degree,influenced degree, centrality degree and reason degree by the software of DEMATEL formula . Re -sults： Risk factors of identification errors mainly included nurses, check consciousness, nurses, check method, i-dentification content training , nurses, sense of responsibility , workload of check time p eriod , risk awareness of patients and so on , in which nurses, check consciousness was the key risk factors . Conclusion ： DEMATEL could be used as an effective method to analyze the risk factors of identification error events and to make improvement measures .

关 键 词：决策试用和评估实验室分析法 身份识别错误 风险因素 改进措施 专家咨询 护理质量管理 

分 类 号：R197.323[医药卫生—卫生事业管理]