SBAR沟通模式在临床护理中的应用进展  

Application and research process of the SBAR communication model in the clinical nursing

作　　者：罗南[1] 李平平[1] 高丽华[1] 王文佳[2] 

机构地区：[1]吉林大学第二医院心血管内科,长春130041 [2]吉林大学第二医院耳鼻喉科,长春130041

出　　处：《中华现代护理杂志》2016年第32期4733-4736,共4页Chinese Journal of Modern Nursing

摘　　要：简述了沟通在临床工作中的重要性，指出目前在临床护理工作中沟通存在问题。介绍了SBAR沟通模式概念、产生背景以及在临床交接班及急危重症患者转运过程中的应用。实施标准化、个体化SBAR沟通模式能够帮助护士确定患者的主要问题，收集相关的资料，进行分析归纳，然后快速完整地传递给医护人员，可以有效提高沟通效率，节省工作时间，从而保证患者得到及时安全的医疗服务。阐述了通过实践证明在临床护理工作实施有效的SBAR沟通模式可提升护士综合能力，保证患者安全：促进医、护、患有效沟通，提升满意度；提升护士自我价值，促进团队协作的临床作用。提出SBAR沟通模式实践中需探讨的问题，如强化年轻护士的指导，建立长效的督导机制，设计灵活应用、操作性强的个体化SBAR沟通模式并达成医生共识与合作。This paper expounds the importance of communication in clinical work, points out that the current communication problems in clinical nursing work and describes the concept of SBAR communication model , background and the application of the shifting duty and transit critically ill patients in clinical work. Put forward and carry out the standardized and individualized SBAR communication model which can help the nurse to determine the patients＇ main problems. Then collect the related data to analyze and summarize, which should be quickly and completely passed to the medical staff to improve the communication efficiency, save the working time, so as to ensure that the patients received timely and safely medical service. Expounded that practice in clinical nursing work with implementing effective SBAR communication model can promote the nurses＇ comprehensive ability, ensure the safety of patients, promote the physician, nurses and patients to communicate effectively, improve satisfaction , the nurse self-worth and team cooperation. Put forword some problems in the practice with SBAR communication model, such as strengthening the guidance of young nurses, establishing a long-term supervision mechanism, designing a flexible application and high maneuver ability individualized SBAR communication model and reaching a consensus and cooperation with doctors.

关 键 词：标准化沟通模式 沟通模式 交接班 安全 综述 

分 类 号：R47[医药卫生—护理学]