综合医院护士情绪智力、应对方式与护士职业形象的相关性研究  

The relationship among the nurses' emotional intelligence, coping styles and the professional image

作　　者：杨秀娟[1] 杨姗姗 邹树芳 

机构地区：[1]成都市第一人民医院护理部,610016 [2]西南医科大学附属医院内分泌科

出　　处：《中国护理管理》2017年第2期234-238,共5页Chinese Nursing Management

摘　　要：目的:调查四川省某市综合医院情绪智力、应对方式和护士职业形象的现状,并分析护士情绪智力、应对方式与护士职业形象的相关性。方法 :采用分层整群抽样的方法抽取四川省某市12所综合医院519名临床护士,应用护士职业形象认知量表、情绪智力量表和简易应对方式量表进行横断面调查。结果 :情绪智力量表得分最高的维度是自我情绪评估(15.44±2.40)分;应对方式得分最高的维度是积极应对方式(2.01±0.46)分;"有道德良心"是护士感知最强的形象(4.53±0.53),"受尊敬的专业"是护士最期望的职业形象(4.46±0.78)。情绪智力水平、应对方式与护士职业形象呈正相关(P<0.05)。结论 :护理管理者应积极采取有效措施提高护士职业形象,进而提高护士对自我情绪的控制和积极应对能力,提高护理质量。Objective： To investigate the status of the nurses＇ emotional intelligence, coping styles and the professional image, and explore their relationship further. Methods： Totally 519 clinical nurses from 12 general hospitals were investigated by using the conceptual scale of the professional image of nursing, emotional intelligence scale and Simplified Coping Style Questionnaire （SCSQ） with the method of stratified cluster sampling. Results： The dimension with highest score in the nurses＇ emotional intelligence was self-emotional evaluation （15.44±2.40） ,while the active coping style dimension in the SCSQ got the highest score （2.01±0.46）. Moral and conscience was the strongest self-perception image （4.53±0.53） and respected profession was the most desired professional image （4.46±0.78） of nurses. The nurses＇ emotional intelligence and coping styles were positively correlated with the professional image of nursing （P〈0.05）. Conclusion： Nursing managers would strengthen the nurses＇ ability to deal with their emotion for improving the care quality through increasing the professional image of nurse.

关 键 词：护士职业形象 情绪智力 应对方式 相关性 

分 类 号：R47[医药卫生—护理学]