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机构地区:[1]杭州师范大学附属医院
出 处:《医院管理论坛》2017年第1期13-14,26,共3页Hospital Management Forum
摘 要:目的了解发生护理不良事件当事者的心理情感体验及应对方式。方法采取目的抽样的方法对10例有过护理不良事件发生的当事者进行个人深入访谈,利用框架法分析访谈资料,总结发生护理不良事件当事者的心理情感变化及应对方式。结果不良事件当事者对事件经历的心理感受:紧张、恐惧感、后悔、委屈,赞同非惩罚性处理,而且不愿意主动上报。结论在护理不良事件过程中承受很大压力,发生护理不良事件后当事者需进行心理疏导。Objective To understand the psychological changes of nurses who experienced nursing adverse events and the coping methods. Methods A total of 10 nurses who ever experienced nursing adverse events were included in our study through purposive sampling. Intensive interview was adopted to conduct the survey, and framework method was utilized to analyze data collected through interviews in oder to make conclusion of psychological changes of privies and the coping methods. Results The psychological feeling pathway of nurses who experienced adverse events was from nervousness, fear, regret to agree on non-punitive dispose which led to unwilling to report. Conclusion During the process of adverse events, burden of nurses was heavy. Therefore, psychological counseling is necessary after the ocurrence of nursing adverse events.
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