转变号源配置管理模式 推进非急诊全面实名预约  

Promoting outpatient overall-round real name appointment by changing the mode of outpatient registration management

作　　者：谢娟[1] 姚品[1] 肖丽[1] 王一通[1] 张成普[1] 

机构地区：[1]中国医科大学附属盛京医院,沈阳市和平区三好街36号110004

出　　处：《中国医院》2017年第3期57-58,共2页Chinese Hospitals

摘　　要：以中国医科大学附属盛京医院为例,介绍了该院预约诊疗服务的现状、存在的问题及改进措施,并指出其创新之处:积极推进号源配置管理新模式,合理叫号,有序就诊,医患双满意;以手机APP为依托,实现当日挂号交费零等待;合理调整预约时限,提高号源有效利用率;合理调整就诊间隔,推进非急诊全面预约;推出每日出诊医生简介,告别节假日不能预约时代。The status quo, problems, countermeasures and its innovations of out-patient registration appointment in Shengjing Hospital of China Medical University were introduced. The innovations and effectiveness included changing management mode of outpatient registration, rational adjusting time-interval of appointment to improve the utility of doctor, promoting overall-round appointment service and the brief introduction of doctor. The patients＇ and doctors＇ satisfaction has also improved.

关 键 词：预约诊疗 号源管理 分时就诊 

分 类 号：R197.32[医药卫生—卫生事业管理]