三甲医院银医通系统的设计与应用  

Design and application of medical banking system in class A tertiary hospital

作　　者：陈立卫[1] 张剑[1] 曹宪宾 

机构地区：[1]解放军252医院信息科,河北保定073000

出　　处：《医疗卫生装备》2017年第2期72-75,共4页Chinese Medical Equipment Journal

摘　　要：目的 :设计三甲医院银医通系统,实现患者的自助挂号、自助结算、自助打印等功能,减少患者的排队等候时间,提高就医效率。方法:银医通自助服务体系建设主要包括门诊自助服务应用系统、住院自助服务系统、网银预约挂号、手机App自助服务应用以及自助服务系统综合监控管理平台建设,通过上述应用系统的开发建设并配套设计相应的自助服务终端产品,实现医院门诊、住院自助服务应用以及后台统一的综合监控与管理。结果:该系统充分满足了患者进行自助挂号、结算的需求,大幅度缓解了医院收费登记人员的工作压力。结论:该系统提高了医院的整体服务满意度,具有实际应用价值。Objective To design a medical banking system to realize self register, self settlement, self printing and etc so as to enhance the efficiency. Methods The system was composed of a outpatient self-service sub-system, a hospitalization self-service sub-system, an appointment register sub-system by network bank, a cellphone App for self service, a comprehensive supervision and management platform for self-service system and self-service terminals, which had the functions such as hospital outpatient service, hospitalization self service and background supervision and management.Results Fulfilled the requirements of the patient on self register and settlement, and decreased the workloads of medical staffs. Conclusion The satisfaction over hospital service is enhanced greatly, and the system is of great value for practical application.

关 键 词：银医通系统 医院信息化 设计与应用 自助服务终端 对接模块 

分 类 号：TP399-C8[自动化与计算机技术—计算机应用技术] R197.324[自动化与计算机技术—计算机科学与技术]