“世界咖啡屋”模式在护理质量工作总结中的应用  

Application of ＆quot;world cafe＆quot; mode in the summary of nursing quality

作　　者：贾亚平[1] 居蓓华[1] 蔡仁美[1] 郑叶平[1] 

机构地区：[1]嘉兴医学院附属第二医院嘉兴市第二医院护理部,314000

出　　处：《中华现代护理杂志》2017年第1期127-129,共3页Chinese Journal of Modern Nursing

摘　　要：目的：探讨“世界咖啡屋”模式在进行年末护理质量工作总结中的应用效果。方法2015年9—12月，护理部根据“世界咖啡屋”模式，对护理质量总结主题进行讨论研究，最后对护理质量讨论会的时间长短、参加人员的结构比例和参会人员的满意度为观察指标与2015年3—6月进行的传统护理质量总结会议进行前后对比；根据“世界咖啡屋”模式，建立护理质量总结主题讨论表，规范护理质量讨论会的内容、参加人员和会议时间。结果应用“世界咖啡屋”模式前后，总会议时间由应用前的平均3 h缩短至1.5 h，且应用后参与发言人员及整改意见重复情况较前明显改善（χ2值分别为34.737，5.963；P＜0.05）；应用“世界咖啡屋”模式后，参与人员主要为临床一线护士占53.4%，且应用前后参加人员结构情况差异有统计学意义（χ2=27.086，P＜0.05）；会议满意度应用前后比较差异有统计学意义（χ2=4.706，P＜0.05）。结论应用“世界咖啡屋”模式充分展现了临床一线护士的发散性思维，真正体现了不同层次的一线护士对护理质量的改进和想法，能针对护理质量的关键性问题发掘思路，为下一阶段的护理质量改进提出了切合实际的措施，为后期护理部工作的开展做好了铺垫，同时缩短了会议时间，提高了工作效率和护士长的满意度，该方法作为提高护理质量的手段之一将会有广阔的研究和应用前景，值得推广。Objective To explore the application effect of ＆quot;world cafe＆quot; mode in the summary of nursing quality.MethodsFrom September 2015 to December 2015,the nursing department discussed the topics of nursing quality summary according to the ＆quot;world cafe＆quot; mode,finally the duration of nursing quality discussion, the structural proportion of participants and the satisfaction of all participants were taken as observation indexes to compare with the traditional nursing quality review meeting held during March to June 2015. According to the ＆quot;world cafe＆quot; mode, the discussion table of nursing summary was established nursing quality,the contents of nursing quality discussion were standardized,and participants of the seminar and the time were made. ResultsAfter the application of ＆quot;world cafe＆quot; mode,the total conference time shortened to 1.5 h from 3 h before the application,and the repeat situation of participants′ statement and the rectification views were obviously improved （χ2=34.737,5.963;P〈0.05）. After the application of ＆quot;world cafe＆quot; mode,participants were mainly clinical nurses,which accounted for 53.4%,and the structural situation of participants was significantly different （χ2=27.086,P〈0.05）. There were significant differences in satisfaction before and after the application of ＆quot;world cafe＆quot; mode （χ2=4.706,P=0.03）.ConclusionsThe application of ＆quot;world cafe＆quot; mode fully shows the divergent thinking of clinical nurses,and embodies the idea of improving nursing quality of nurses at different levels,which can discover the key problem of nursing quality,provide practical measures for the improvement of nursing quality in next stage,set stage for the implementation of nursing work,shorten the conference time and improve the work efficiency and satisfaction of nurses. This method will have broad research and application prospect as a means to improve the nursing quality.

关 键 词：“世界咖啡屋”模式 护理质量 主题 

分 类 号：R47[医药卫生—护理学]