PDCA循环在降低本院住院药房药品调剂差错中的应用  

Application of PDCA cycle in reducing drug dispensing mistakes at inpatient pharmacy of our hospital

作　　者：王倩[1] 赵翠荣[1] 张桂芳[1] 

机构地区：[1]山东大学附属省立医院药学部,250021

出　　处：《国际医药卫生导报》2017年第9期1466-1468,F0003,共4页International Medicine and Health Guidance News

摘　　要：目的降低药品调剂差错，提高药品调剂工作质量，保障患者用药安全。方法利用PDCA循环对本院住院药房2014年至2015年药品调剂工作进行分析，经过资料收集、原因分析、对策制定、实施、检查、总结和处理等过程实现药品调剂工作质量的改进，对比分析PDCA循环实施前后的药品调剂差错。结果2014年通过四轮PDCA循环，住院药房平均每月药品调剂差错从第一季度的12例，降低到第四季度的6例，降幅达50％（P〈0．05）。2015年的药品调剂差错始终维持在较低水平。结论通过PDCA逐步改善管理系统和工作流程缺陷，能有效深度预防或减少调剂差错的发生，提高药品调剂质量。Objective To reduce drug dispensing mistakes and improve the quality of drug dispensing work, so as to guarantee the safety of drug use in patients. Methods PDCA cycle was adopted to improve the quality of drug dispensing work at the inpatient pharmacy of our hospital from 2014 to 2015. The quality improvement was implemented through collecting materials, analyzing reasons, developing and carrying out countermeasures, and regularly inspecting and summarizing of the implementation process. The drug dispensing mistakes after PDCA cycle was compared with those before. Results After 4 rounds of PDCA cycle, the average drug dispensing mistakes monthly in 2014 decreased from 12 cases in the first quarter to 6 cases in the fourth quarter, with a decrease by 50% （P 〈 0.05）. The drug dispensing mistakes of 2015 maintained in low level. Conlusions PDCA cycle can effectively prevent or reduce drug dispensing mistakes, enhance the quality of drug dispensing work and improve the defect in management and workflow.

关 键 词：PDCA 住院药房 药品调剂差错 

分 类 号：R952[医药卫生—药学]