论医患纠纷预防的精细化路径  

A Precise Approach to the Prevention of Doctor-Patient Disputes

作　　者：邵华[1] 胡萧洁 

机构地区：[1]中南大学法学院,长沙410012

出　　处：《晋阳学刊》2017年第3期82-89,共8页Academic Journal of Jinyang

基　　金：2014年度教育部哲学社会科学研究重大课题攻关项目"基本医疗服务保障法制化研究"(项目批准号:14JD025);中南大学中央高校基本科研业务费专项资金资助项目"我国医患纠纷大调解的程序机制研究"(项目编号:2016zzt s177)

摘　　要：随着我国医疗卫生体制改革进入深水区,医患关系呈现错综复杂的利益格局,有效地控制和化解医患纠纷成为一项重要议题。医患之间信息不对称导致了错误选择、道德风险和片面判断,让医患关系由"不满"向"纠纷"转化。如果能够在纳德尔关于"纠纷"划分的前两个阶段消除医患之间的信息阻塞,改善医疗环境中信息不对称的功能性局限,对化解医患矛盾将有事半功倍的作用。医患纠纷预防机制建设应该从患方、医方和社会三个向度优化信息交换和制度安排,多向和多元的信息交换不仅涵概治疗有关的医学信息,还涵括有效预防的其它信息。建构一套立体的、多层面、多角度的信息沟通体系是预防医患纠纷的必由之路。As China＇s health care reform in transition, the doctor-patient relationship has showed a complex pattern of interests. Controlling and resolving medical disputes by more effective methods are becoming an important issue. Asymmetric information exchanging between doctors and patients leads to wrong choice, moral hazard and false judgment, which causes the transformation of doctor-patient relationship from the ＂dissatisfaction＂ to ＂dispute＂. In the first two stages of Nader＇s ＂dispute＂ division, if we can eliminate the asymmetric information phenomenon between doctors and patients, it will help us resolve those contradictions. To improve the information exchanging between doctors and patients, we need focusing on three aspects： the patients, the hospitals and the society. Multi-directional and multi-dimensional information exchange not only covers the treatment of medical information, but also includes other effective prevention of information.

关 键 词：医患纠纷 信息不对称 预防机制 

分 类 号：C913.4[经济管理]