数据包络分析法在我院护理工作效率评价中的应用  

Application of data envelopment analysis in assessment of nursing efficiency of a general hospital

作　　者：吴迎华[1] 刘婵[2] 郑豫珍[3] Wu Yinghua Liu Chan Zheng Yuzhen(Department of E N T Department of Neurosurgery Department of Interventional Medicine Department of Nursing Administration, Kramay Central Hospital, Kramay, 843000, China)

机构地区：[1]克拉玛依市中心医院耳鼻喉,神经外科,新疆克拉玛依834000 [2]克拉玛依市中心医院介入科,新疆克拉玛依834000 [3]克拉玛依市中心医院护理部,新疆克拉玛依834000

出　　处：《现代临床护理》2017年第3期60-63,共4页Modern Clinical Nursing

基　　金：克拉玛依市中心医院院级科研项目;项目编号为YK2016-13

摘　　要：目的探讨数据包络分析法在我院护理工作效率评价中的应用效果。方法收集2012年10月至2013年10月我院10个护理单元的投入指标(在编护士人数、每人每日间接护理工时、年护理器材费用及每人每年接受继续教育时间)和产出指标(年住院病人数、年护理业务收入),运用数据包络分析法中C^2R、C^2GS^2模型和C^2R与C^2GS^2效率值之比来评价10个护理单元的总体效率、技术效率和规模效率。结果在10个护理单元中,有5个护理单元总体效率有效,8个护理单元技术效率有效,5个护理单元规模效率有效。结论我院护理效率总体水平有待提高,管理者应重视护理工作效率的评估并根据实际情况来完善护理人力资源配置等各方面的工作制度。Objective To study the effect of data envelopment analysis evaluation on nursing efficiency in general hospitals. Method The input indexes including the number of enrolled nurse, indirect nursing time, average annual nursing consumables and average annual continuing education time and the output indexes including hospitalized patient number and year-round nursing income of 10 nursing units in our hospital during October 2012 to October 2013 were collected and analyzed with C2R, C^S2 model and C2R/ C2GS2 ratio from Data Envelopment Analysis. Result About 5 nursing units were effective in terms of overall efficiency, 8 ones in terms of unit technical efficiency and 5 one in terms of nursing unite scale efficiency. Conclusions We need improve nursing efficiency in our hospital. Nursing managers should pay attention to the results and improve working process aiming at the practical situations.

关 键 词：护理效率 数据包络分析 护理管理 

分 类 号：R47[医药卫生—护理学]