不同任务模式下APP三种交互框架的可用性比较  

The Comparison of Three Mobile Application Interactive Frameworks' Usability under Different Task Model

作　　者：沈煌[1] 苏文亮[1] 杨晗[1] 彭洁[1] 李燕[1] 

机构地区：[1]福州大学人文社会科学学院应用心理学系,福州350108

出　　处：《人类工效学》2017年第2期11-16,共6页Chinese Journal of Ergonomics

基　　金：福州大学第20期本科生科研训练计划项目(20293)

摘　　要：目的 APP的交互框架能够有效引导用户操作,交互框架的选择需要与产品中最主要的任务模式进行匹配,本研究为探究不同任务模式下三种交互框架的可用性表现差异。方法采用手机APP原型模拟任务的方法,考察了被试在使用标签式、侧边展开式、宫格式这三种典型交互框架来完成切换任务和沉浸任务时的反应时、任务难度评分以及偏好评价,并探究了搜索目标位于不同系列位置时被试完成切换任务的反应时和任务难度评分。结果 (1)对于切换任务模式,被试使用标签式的绩效和主观评价都优于其它交互框架,而使用侧边展开式的任务完成绩效和主观评价最差;(2)当进行切换任务时,搜索目标位于首屏界面下半部分时绩效最佳,其次是位于首屏界面上半部分,而搜索目标位于需要下滑滚动的位置时最差;(3)对于沉浸任务模式,被试使用三种交互框架从绩效和主观评价上都无显著差异。结论交互框架的行为绩效与主观评价会受到任务模式的影响,因此在选择APP最佳的交互框架时应根据APP的主要任务模式来决定。Objective The interaction framework of application can effectively guide users to do the following steps. The choice of the interaction framework is required to match with the major task mode of the product. This research is designed to explore the differences in three application interactive frameworks＇ usability performance under different task models. Methods We used the method of simulate prototype of application to examine the reaction time, the evaluation of task difficulty and the preference evaluation when participants use three typical interaction frameworks to complete the switching task and immersing task, and to examine the reaction time, the evaluation of task difficulty in switching task when search targets locate in different position. Results （ 1 ） For switching task mode, participants＇performance and subjective assessment in tab menu are better than the other interactive frameworks, but the performance and subjective assessment in drawer menu are the worst; （2） In switching task, the performance is the best when the search target is located in half bottom of first screen. The second is the performance when the search target is located on top of first screen. When the search target is located somewhere for scrolling, the performance is the worst; （3） For immersing task mode, there is no difference in performance and subjective assessment when participants use three different interactive frameworks. Conclusion The performance and subjective assessment of interaction framework are influenced by task mode. Therefore, we should choose the best interaction framework of application on the basis of the major task mode of application.

关 键 词：APP 交互框架 标签式 侧边展开式 宫格式 用户体验 界面 可用性 

分 类 号：TB18[一般工业技术] B849[哲学宗教—应用心理学]