神经外科急危重患者医患沟通的探索与实践  

The Practice and the Exploration of the Communication between Doctors and Critical Patients of Neurosurgery.

作　　者：刘永杰[1] 刘文斌[1] 李东蛟 狄超[1] 夏鹤春[2] Liu Yongjie Liu Wenbin Li Dongjiao Di Chao Xia Hechun(Ningxia Medical University, Yinchuan, 750004, China)

机构地区：[1]宁夏医科大学,宁夏 银川750004 [2]宁夏医科大学总医院,宁夏 银川750004

出　　处：《医院与医学》2017年第2期37-39,共3页Hospital and Medicine

摘　　要：神经外科收治的患者中急、危、重患者多，患者往往发病急，病情变化快，病死率、致残率高，容易发生医疗纠纷。其中医患沟通不良是引发医疗纠纷的重要原因之一。良好的医患沟通能够减少医疗纠纷的发生，构建和谐的医患关系。本文就医疗过程中常见的影响医患沟通的因素进行了分析，并探讨了有效医患沟通的方法，如通过提高医生自身综合素质和合理应用沟通技巧等，旨在为构建和谐医患关系积累经验。Most of patients of neurosurgery are in a critical, dangerous situation. The disease of such patients is usually in an urgent incidence, high in death rate and disability rate, which tend to cause medical disputes. The poor com- munication between doctors and patients is one of the reasons that result in medical disputes. Therefore, the good doc- tor-patient communication can reduce the occurrence of medical disputes and build up a harmonious doctor-patient rela- tionship. This paper analyzes the common factors, which have impacts on the doctor-patient communication in the process of medical treatment, and also explores methods to make the doctor-patient communication more effective, such as the im- provement of doctors＇ comprehensive quality and the reasonable application of communicative skills. The paper aims to accumulate experience on establishing a harmonious doctor-patient relationship.

关 键 词：神经外科 医患关系 沟通技巧 

分 类 号：R459.7[医药卫生—急诊医学]