家庭装修行业交易失信现状及对策研究  

Research on the Status and Countermeasures of Transaction Credit Deficiencies in Dwelling Fit-out Business

作　　者：冯敏杰[1] 宁延[1] 张云晓 高枫 

机构地区：[1]东南大学土木工程学院,江苏南京210096 [2]江苏省装饰装修发展中心,江苏南京210036

出　　处：《工程经济》2017年第5期56-60,共5页ENGINEERING ECONOMY

摘　　要：将家庭装修交易过程划分为接洽、谈判、施工和保修四个阶段,据此梳理家庭装修企业在交易中的失信行为,建立以交易过程为主线的失信行为分析表。立足于家庭装修交易的特殊性,剖析失信根源,构建以信息流通透明为核心、合同制度为保障、消费者信任评价为关键、互联网平台为载体的消费者信息评价平台,为相关研究及政策制定提供参考。This paper divides the transaction process of dwelling fit-out business into four stages： initial contact, negotiation, construction and warranty services. Based on this, summarizes the credit deficiencies of decoration enterprises in the transaction, establishes the credit deficiencies analysis form of making transaction process as the main line. According to the feature of dwelling fit-out business, digs out the root causes of credit deficiencies, and constructs the information evaluation platform that taking transparent information flow as the core, contract system as the guarantee, consumer trust evaluation as the key, internet platform as the carrier, in order to provide references for relevant research and policy-making

关 键 词：家庭装修 失信行为 合同制度 信息评价平台 

分 类 号：TU723.3[建筑科学—建筑技术科学]