“场景分析法”在输液室护理安全管理中的应用  

Application of “Scene Analysis” to Safety Management of Nursing in Transfusion Room

作　　者：曾细玲[1] 文艳华[1] 曾惠娥[1] 郭慧妮[1] 

机构地区：[1]深圳市龙岗区人民医院输液室,广东深圳518172

出　　处：《锦州医科大学学报》2017年第3期91-93,共3页Journal of Jinzhou Medical University

摘　　要：目的分析场景分析法在提升输液室护理安全中的应用效果。方法选取2015年1月至2016年1月到我院门诊输液的200例患者,前100例患者按常规方法进行管理,设为对照组,后100例应用场景分析法,设为研究组。比较两组输液室护理安全管理情况和患者满意度。结果研究组的护理差错率、输液反应发生率、医疗纠纷发生率均低于对照组,差异有统计意义(χ~2=5.128,4.688,5.674,P=0.024,0.030,0.017);通过问卷调查,研究组的患者满意度为93.0%,高于对照组的81.0%,差异有统计学意义(χ~2=6.366,P=0.012)。结论门诊输液护理中采用场景分析法,可有效减少安全医患,提高护理质量和患者满意度,有着重要的应用价值。Objective To analyze the application effect of the scene analysis to safety management of nursing in transfusion room.Methods 200 patients who took outpatient infusion in our hospital from January 2015 to January 2016 were selected.The first 100 cases of patients were managed with the conventional method as the control group,while the other 100 patients were treated with the scene analysis as the study group.The safety management of nursing in transfusion room and patient satisfaction were compared between the two groups.Results The nursing error rate,incidence of transfusion reaction and medical dispute in the study group were all lower than those in the control group,with statistically significant difference （χ2=5.128,4.688,5.674,P=0.024,0.030,0.017）.According to the questionnaire survey,the patient satisfaction of the study group was 93.0%,higher than that of the control group which was 81.0%,with statistically significant difference （χ2=6.366,P=0.012）.Conclusion The scene analysis applied to outpatient infusion nursing can effectively reduce the safety hazards and improve the nursing quality and patient satisfaction,with remarkable application value.

关 键 词：门诊输液 护理安全 场景分析法 

分 类 号：R472[医药卫生—护理学]