全面托管模式下的医院管理实践与探索  

Practice and Exploration on Hospital Management under the Overall Trusteeship Mode

作　　者：王彬翀[1] 陈武科[2] 王亚峰[3] 邹余粮[1] 姚红梅[4] 左煌[5] 

机构地区：[1]西安交通大学第一附属医院医务部,陕西西安710061 [2]西安交通大学第一附属医院肿瘤外科,陕西西安710061 [3]西安交通大学第一附属医院外联部,陕西西安710061 [4]西安交通大学第一附属医院学科建设办公室,陕西西安710061 [5]西安交通大学第一附属医院运营部,陕西西安710061

出　　处：《中国医学伦理学》2017年第7期882-884,共3页Chinese Medical Ethics

基　　金：2016年陕西省软科学项目:分级诊疗模式下陕西省基层医疗服务质量研究(编号:2016KRM148)

摘　　要：目的通过对某大型综合公立医院托管县级医院的案例分析,探索托管模式下的医院管理的合理模式与思路。方法以制度建设、优质医疗资源的彻底下沉、人才培养和文化融合为抓手,采取回顾性对照研究的方法,分析托管前后医院医疗技术和服务质量现状。结果托管后医院医疗技术、质量和患者满意度明显提升。结论托管县级医院过程中采取的有效措施,有利于提升县级医院的医疗技术水平与服务水平,保证了医疗质量与安全,并为决策层提供建议,促进分级诊疗工作深入开展。Objective： To explore the rational mode of hospital management under the trusteeship mode through the case study of a county - level hospital entrusted by a large general public hospital. Methods： Based on the sys- tem construction, the complete sinking of quality medical resources, the cultivation of talents and cultural integra- tion, this paper analyzed the current situation of medical technology and service quality in hospitals before and after trusteeship by a retrospective control study. Results： The medical technology, quality and patient satisfaction of the hospital were improved significantly after trusteeship. Conclusions： The effective measures in the process of trusteeship of county - level hospitals are conducive to improve the level of medical technology and service of county -level hospitals, which can ensure the quality and safety of medical treatment, provide valuable suggestions for decision -making, and promote the development of hierarchical diagnosis and treatment.

关 键 词：托管模式 医院管理 医疗质量 医患关系 

分 类 号：R197.32[医药卫生—卫生事业管理]