需求进化和技术进化集成的产品用户需求获取研究  

Customer needs acquisition by integrating needs evolution with technology evolution

作　　者：张建辉[1,2,3] 李勇 张鹏[1,2] 张万明[1,2] 

机构地区：[1]河北工业大学机械工程学院,天津300130 [2]国家技术创新方法与实施工具工程技术研究中心,天津300130 [3]风帆股份有限公司,河北保定071021

出　　处：《机械设计》2017年第7期15-22,共8页Journal of Machine Design

基　　金：国家创新方法工作专项资助项目(2015I M040200);国家自然科学基金资助项目(51605134);河北省自然科学基金资助项目(E2014202277)

摘　　要：需求设计是产品设计的起点，决定产品创新设计的目标。全面、准确地获取并分析用户需求信息，开发出满足用户需求的产品，是企业进行产品创新设计与开发成功的关键。通过分析需求的层次性和进化性本质，将需求进化定律与发明问题解决理论（TRIZ）中的技术进化理论相融合，从宏观、微观两个层次上定性把握产品的用户需求进化方向，进而提出了用户需求获取的原理过程。然后综合运用TRIZ工具，建立了需求进化和技术进化集成的未来产品开发和现有产品改进设计的用户需求获取过程模型。以带式输送机断带保护装置为例验证了模型的有效性。Need design is the starting point and the primary goal of the product design. Fully and accurately acquire and analyze user need information, develop products to meet user needs is the key factor for enterprise to product innovation design and development successfully. By analyzing of the nature of need evolution, integrating the laws of need evolution with the tech- nology evolution of TRIZ,to direct the qualitative user need evolution direction of product both in macro level and micro level, then,the process principle of user needs acquire is put forward. Then combined application of TRIZ tools,a general process model for user needs information acquisition for future product development and existing product improvement design by the in- tegration of need evolution and technology evolution is developed. The effectiveness of the model is verified by a conveyor belt protector ease.

关 键 词：发明问题解决理论 需求进化 技术进化 需求获取 

分 类 号：TH122[机械工程—机械设计及理论]