论我国在线解决纠纷机制的完善  

Improvement of China's Mechanism of Online Dispute Resolution

作　　者：郑世保[1,2] 

机构地区：[1]郑州轻工业学院 [2]郑州轻工业学院社会纠纷多元化解决研究中心

出　　处：《中国社会科学院研究生院学报》2017年第4期126-136,共11页Journal of Graduate School of Chinese Academy of Social Sciences

基　　金：河南省高等学校哲学社会科学创新团队支持计划(2016-CXTD-09);河南省高等学校哲学社会科学研究应用研究重大项目(2018-YYZD-18)的阶段性成果

摘　　要：网络民事纠纷是一种新型民事纠纷,网络民事纠纷有不同于其他民事纠纷的特征。现有的民事诉讼和ADR机制当然可以解决网络民事纠纷,但是绝大多数网络民事纠纷的标的额较小、当事人间物理距离遥远,使用这两种纠纷解决机制来解决小额网络民事纠纷,将面临"会面成本高于纠纷标的额"等困境,于是ODR机制应运而生。ODR机制是目前最适合于解决小额网络民事纠纷的方式,但ODR机制在解决小额网络民事纠纷时同样存在着缺陷。Internet civil dispute is a new kind of civil disputes, and has different traits from other civil disputes. Existing civil litigation and ADR mechanism can certainly solve Internet civil disputes, but the majority of Internet civil disputes have small target amount and long physical distances between the parties, and using these two dispute settlement mechanisms to resolve small Internet civil disputes will face such flaws as ＂higher meeting cost than target amount＂, so ODR emerged. ODR is the most suitable for solving small Internet civil disputes, but it also has flaws in resolving them.

关 键 词：网络民事纠纷 在线解决 优势 缺陷 完善 

分 类 号：D926[政治法律—法学]