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作 者:梁宵
出 处:《中国企业家》2017年第16期58-63,7,共6页China Entrepreneur
摘 要:意味深长的一幕。在3月召开的2017年年度股东大会上.星巴克迎来了历史上的第四次权力交接,创始人舒尔茨(HowardSchultz)把随身携带35年之久的星巴克第一家门店——派克市场店的钥匙交给了继任者约翰逊(KevinJohnson),一贯儒雅示人的舒尔茨笑容满面,但内心或许并没有如此轻松。At their annual March 2017 investors meeting, Starbucks changed hands for the fourth time. As former CEO Howard Schultz handed over the keys to the store that had been opened 35 years ago to Kevin Johnson, he was smiling, but he may not have been so cool-headed on the inside. Will Starbucks be able to break out of its current bottleneck?The lessons from 2007's change of leadership, when the company nearly went off the rails and trading fell with stocks falling 42%, under the leadership of Jim Donald,are still fresh in the minds of management. Schultz also didn't hesitate to reestablish control in 2000.
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