治理视角下社区公共问题的社会工作介入——以广州市S街社区广场噪声扰民问题为例  

The Intervention of Social Workers with Community Public Issues under Governance Perspective——Taking the Noise Nuisance in S Street Community Square as an Example

作　　者：王才章[1] 杨洪芹[2] 

机构地区：[1]井冈山大学,江西吉安343009 [2]广州阳光社会工作事务中心,广东广州510000

出　　处：《重庆工商大学学报（社会科学版）》2017年第5期88-93,共6页Journal of Chongqing Technology and Business University：Social Science Edition

基　　金：国家社科基金项目(13BSH073)"政府购买公共服务与社会组织发展研究";井冈山大学博士科研启动项目(人文科学)(JRB1711)"社会治理精细化背景下的社会工作专业化研究"

摘　　要：社区公共问题是社区各种矛盾的集中体现,需要各种主体共同治理。在治理视角下,社工作为一支重要力量开始介入社区公共问题。在S街社区广场噪声扰民问题这一案例中,社工通过紧急介入、确定治理主体、沟通协调、达成共识的介入步骤完成了对广场噪声扰民问题的治理。在这一过程中社工主要扮演着协调者、建议者、沟通者等不同角色,并促成社区公共问题理性解决,带动了社区多元主体治理的发展。这一过程反映了社区治理从传统行政管理向多元治理发展的趋势,但也折射出社区治理理论的局限性。Community public issues are a concentrated expression of the contradictions in community , it requires a variety of co- gov-ernance body. Under the governance perspective , social wor/ers as an important force begin to involve in community public issues. In the case of noise nuisance in S Street Community Square , social woreers involved in the public issue through emergency intervention , determined the governance body , communication and coordination. Social woreers play different roles of a facilitator , suggester and communicator , which led to the development of community governance body to involve in community public issues , which not only re-flects the trend of community governance from the traditional administration to the development of pluralistic governance , but also re-flects the limitations of governance theory.

关 键 词：社区治理 社区公共问题 社工介入 广场噪声 

分 类 号：C916[经济管理]