刍议构建和谐调解机制应把握的“五性”  

Discussion on the “Five Points” in the Construction of Harmonious Mediation Mechanism

作　　者：杨德胜 王辉 胡淑华 林春艳 陈冰 陈淑华[5] 黄敏 赵一俏[5] 

机构地区：[1]广东现代医院杂志社,广东广州510110 [2]广东省医院协会,广东广州510110 [3]广东现代医院管理研究所,广东广州510110 [4]广东和谐医患纠纷人民调解委员会,广东广州510095 [5]广东省第二人民医院/广东省应急医院,广东广州510317

出　　处：《中国医学伦理学》2017年第10期1228-1231,共4页Chinese Medical Ethics

基　　金：2015年广东省深化医药卫生体制改革领导小组办公室医改重点决策咨询研究项目课题<医患纠纷新常态下和谐调解机制研究>;2015年度广东现代医院管理研究所科研立项课题<构建广东省"医调三维护服务模式"研究>;编号:201508

摘　　要：经过多次深入调研广东省医调委第三方人民调解"广东模式"的机制,结合国内外医患纠纷处置经验,分析归纳出成功构建和谐调解机制应该把握的"五性":和谐调解思路的公平性、和谐调解路径的可行性、和谐调解机制的公正性、和谐调解环境的适宜性、和谐调解结果的成功性,基于此才能营造和谐的医患关系。After several in - depth investigations on the third party mediation mechanism of ＂ Guangdong mode＂ in Guangdong Harmony Medical Dispute Mediation Committee and combined with the analysis of the domes- tic and foreign medical dispute disposal experience, this paper summed up five points that successful construction of harmonious mediation mechanism should grasp. The five points include the fairness of harmonious mediation thoughts, the feasibility of harmonious mediation paths, the justice of harmonious mediation mechanism, the suita- bility of harmonious mediation environment and the success of harmonious mediation results. Only when grasp these five points, couldit create a gradually harmonious doctor- patient relationship.

关 键 词：医患纠纷 第三方调解 和谐调解 调解机制 

分 类 号：R197.32[医药卫生—卫生事业管理]