用户在线健康信息搜寻任务研究  

An Analysis of User's Online Health Information Search Task

作　　者：张鑫[1] 王丹 Zhang Xin;Wang Dan(Department of Information Resource Management, Business School, Nankai University, Tianjin, 300071;Information Center for Social Science, Renmin University of China, Beijing, 100086)

机构地区：[1]南开大学商学院信息资源管理系,天津300071 [2]中国人民大学书报资料中心,北京100086

出　　处：《情报资料工作》2017年第6期74-83,共10页Information and Documentation Services

基　　金：国家社会科学基金重大项目"我国网络社会治理研究"(编号:14ZDA063)的研究成果之一

摘　　要：文章选取38位有代表性的普通公众,针对其在线健康信息搜寻任务进行了深度访谈,并结合任务分面分类法对访谈数据进行质性分析。文章认为,用户的在线健康信息搜寻任务可依据通用切面和属性特征两个维度进行分类,前者包括任务的来源、目标、主题、状态、周期、频次、阶段、行为和成果,后者包括任务的紧急性、重要性、复杂性、困难性、经验性和预期性;不同的任务类型可进一步进行情境化分类。最后,构建了一个在线健康信息搜寻任务的分面分类理论模型。Based on in-depth interviews with 38 general public, we survey and analyze that their online health infor- mation search tasks, referring to a faceted approach to task conceptualization. The paper concludes that users＇ search task of online health information can be divided into two dimensions： generic facet of task and common attributes of task, the former includes task source, goal, topic, length, frequency, phase, behavior and product, and the latter in- eludes task urgency, importance, complexity, difficulty, experience and expectation; Different task types can be classi- fied into different context. In the end, a theoretical model for the classification of online health information search tasks is constructed in this paper.

关 键 词：搜寻任务 在线搜寻 健康信息 医疗信息 

分 类 号：G252.7[文化科学—图书馆学]